The practical details
Your privacy
How this website and your enquiry handle information.
Who to contact
Valet2U is the trading name of Mason Thompson, who is responsible for information handled by this mobile valeting business. Business address: 6 Singleton Ave, Lytham Saint Annes, FY8 3JU. For questions about your information or to exercise your rights, contact enquiries@valet2u.com or +44 7951 876715.
Information and purpose
When you contact us, you choose what to share. This may include your name, contact details, vehicle, service, postcode or location, preferred date and notes. We use it to respond to your enquiry, discuss availability and, if you agree a booking, arrange and provide the service. We rely on steps you ask us to take before a contract and on performance of an agreed contract. Information needed for legal records is handled to meet applicable obligations; relevant communications may be kept where necessary to resolve concerns or claims.
Your draft and website visits
The enquiry planner saves an unfinished draft in this browser tab's session storage, which expires after one hour without changes. Start again clears it. Preparing a message does not send it to Valet2U or confirm a booking. Service, postcode or location may appear in an enquiry URL and therefore in browser history, shared links and hosting request logs. Vercel hosts the website and may process IP address, requested URL, time and technical/security information to deliver and protect it. The website itself does not set advertising or analytics cookies.
WhatsApp, email and links
Continue in WhatsApp opens that service with your editable message in its URL; you decide whether to send it. Send by email opens your email application for your review. If you send a message or call, we receive what you choose to share. WhatsApp, your email provider and external Instagram, TikTok and OpenStreetMap links handle information under their own notices. Copy message puts your text on your device clipboard.
Keeping information
We keep enquiry and service information only while needed to respond, arrange or follow up agreed work, meet applicable record-keeping duties, or address a concern or claim. We review and remove information when those purposes no longer require it. Technical hosting logs are controlled under Vercel's account settings and retention arrangements. Provider processing and international transfers may apply under their published terms and safeguards.
Your rights
Depending on the circumstances, you can ask for access, correction, erasure, restriction or portability of your information and object to processing based on legitimate interests. Contact us using the details above. You can also complain to the Information Commissioner's Office at ico.org.uk/make-a-complaint/.